Return & Refund Policy

At GiftSportFans, we aim to ensure you’re thrilled with your sports-themed gifts. If your purchase doesn’t meet your expectations, we’re here to assist with our straightforward return and refund process. Please review the details below to understand our policy.

1. Return and Refund Window

You may request a return or refund within **30 days** from the date of purchase. Unfortunately, we cannot process refunds or exchanges for orders beyond this 30-day period.

2. Conditions for Returns

To be eligible for a return, your item must meet the following criteria:

  • Unused and in the same condition as received, with original packaging intact.
  • Accompanied by a receipt or proof of purchase.

Non-Returnable Items: Certain products are not eligible for return due to their nature, including:

  • Gift cards
  • Personalized or custom-made items
  • Health and personal care products

Please do not send items directly to manufacturers, as they will not be accepted.

3. Partial Refunds

In some cases, only partial refunds may be issued, such as:

  • Items returned in a condition that is damaged or altered due to reasons not caused by GiftSportFans.
  • Items returned after the 30-day return window.

4. Refund Procedure

Once we receive your returned item, we will inspect it and notify you via email about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable.

5. Delayed or Missing Refunds

If you haven’t received your refund within the expected timeframe:

  • Verify your bank or credit card account for the transaction.
  • Contact your payment provider, as processing times may vary.
  • Reach out to us at [email protected] for assistance.

6. Sale Items

Only regular-priced items are eligible for refunds. Items purchased during sales or promotions cannot be refunded, but they may be eligible for exchange, subject to availability.

7. Exchanges

If you receive a defective or damaged item, we’ll gladly replace it with an identical item, subject to availability. To request an exchange, contact us at [email protected] and ship the item to:

GiftSportFans
3971 E Glen Abbey Dr, Springfield, MO 65809, US

8. Gift Returns

For items marked as gifts at the time of purchase and shipped directly to you, you’ll receive a gift credit equal to the item’s value upon return. A gift certificate will be emailed to you once the return is processed. For non-gift-marked items, refunds will be issued to the original purchaser.

9. How to Return an Item

To return an item, please ship it to:

GiftSportFans
3971 E Glen Abbey Dr, Springfield, MO 65809, US

You are responsible for return shipping costs, which are non-refundable. We recommend using a trackable shipping service for high-value items, as we cannot guarantee receipt of untracked returns.

10. Contact Us

If you have questions or need help with returns or refunds, our team is ready to assist:

Thank you for shopping with GiftSportFans. We’re committed to making your experience enjoyable and hassle-free!